Vendor Contract Management Explained: A Comprehensive Guide

Vendor contracts are the backbone of procurement operations. They help regulate vendor relationships, streamline procurement operations, and ensure business interests are met. Vendor agreements also offer insights into supplier performance and help take steps to align procurement processes with business objectives.

Effective vendor contract management is the key to achieving these goals and optimizing procurement processes. You can enhance profitability and strengthen vendor relations by clearly defining expectations, reducing risks, and ensuring compliance.

This blog provides detailed insights into managing vendor contracts. Get complete information on how you can use vendor agreements and contract management techniques to your business’s advantage. Let’s begin.

What is vendor contract management?

Vendor contract management refers to administering legal contracts with vendors and suppliers. This means handling all the stages of the vendor contract lifecycle management process—agreement drafting, review, negotiation, signing, execution, and storage.

A robust and well-planned vendor contract management strategy:

Govern vendor relations

Centralizes vendor agreements

Safeguards business interests

Ensures compliance

However, managing vendor contracts can often be challenging, especially when dealing with multiple vendors. Wondering how? The coming section sheds light on the challenges in vendor contract management.

Common challenges in manual vendor contract management

Managing vendor agreements is tedious, prone to human errors, and ineffective. Let’s discuss the challenges that organizations face while managing vendor contracts.

1. Lengthy negotiation period

After finding a suitable vendor to procure the required goods and services, businesses often enter negotiation spirals where the deal is negotiated between them and the vendor. This means extensive to-and-fro discussions over emails, calls, and meetings between parties to reach favorable terms.

The longer the negotiation period, the more your procurement operations suffer from delayed provision of the required goods/services.

2. Lack of obligation tracking

When signing a contract, vendors and buyers are bound by certain legal and business obligations, such as delivering the required goods/services and maintaining a legally binding relationship. These obligations are all governed by vendor agreements.

However, tracking these obligations is often challenging—for vendors as well as buyers. Defective vendor agreement obligation tracking results in missed fulfillment, contract violations, and lost business opportunities.

3. Scattered contract storage

Enterprise-level businesses deal with numerous external vendors at the same time, which means more vendor contracts to manage. However, most organizations store vendor contracts in shared folders, drives, and filing cabinets, thus scattering contracts throughout the organization.

Scattered vendor contract storage makes it hard to find and track contracts when required. This hampers vendor tracking and makes it challenging to conduct procurement operations efficiently.

4. Limited contract analytics

Vendor contracts contain useful data on vendor performance. They help understand aspects like contract value, deliverables, service terms, and renewal date. As a result, contracts are great for monitoring the performance of vendors and suppliers.

However, vendor contract management is often challenging for the legal and procurement departments. Due to limited contract tracking and analysis mechanisms, most businesses cannot leverage vendor contract data for decision-making—hampering business efficiency.

5. Missed negotiation opportunities

Every business’s objective is to negotiate a profitable deal with vendors and suppliers. This helps maximize profits and reduce operational costs. However, mismanaged vendor contracts often result in missed negotiation opportunities.

Businesses often use historic vendor contracts to understand previous contract values, market demands, and negotiation patterns. In case of vendor contract mismanagement, the procurement teams can’t estimate the best quote for vendors without precedent—resulting in missed negotiation opportunities.

These are a few challenges in manual vendor contract management. It is possible to mitigate these challenges by using a robust, automated, and secure vendor contract management software like HyperStart CLM. Let’s look at the benefits of automating vendor agreement management through a software solution.

7 Benefits of automating vendor contract management

Vendor contract management software helps automate contractual processes and enables smart vendor management through AI-based features. Here are a few ways in which these tools help vendor contract managers streamline vendor agreements:

1. Accelerates contract generation

A vendor contract management tool helps speed up vendor contract creation by automating and accelerating contract drafting. Pre-approved clause libraries and ready-to-use contract templates enable the procurement to create legally compliant agreements within minutes and self-serve contracts.

This saves procurement teams from waiting for legal professionals to draft contracts. Supplier agreements can be drafted using AI Draft and Playbooks that input standard contract requirements and create ready-to-sign contracts.

2. Speeds up deal finalization

The steps involved in finalizing vendor deals often delay contract signing. On the other hand, a vendor contract management system helps close deals with vendors faster by automating the contract management workflows.

All steps of the contract lifecycle process—creation, internal review, counterparty review, negotiation, redlining, signing, and storage—work automatically through relevant stakeholders. Reminders, notifications, and alerts ensure no step is missed and that bottlenecks don’t delay deal finalization.

3. Enhances negotiation power

Vendor contract management systems help secure better deals by giving procurement and legal professionals insights into historic contract data. Contract attributes like value, demand, and negotiations help secure better deals. HyperStart CLM’s contract dashboard solution is one such tool that converts vendor contracts into a data powerhouse.

This data, when combined with aspects like market fluctuations, demand, and contract durations, is useful for elevating your negotiation power.

4. Streamlines deal renewals

Vendor contract management is an ongoing process and involves continuously tracking upcoming contract renewal dates and preparing to renew vendor agreements. Automation helps track upcoming renewals and prepare new agreements before the previous one expires.

Moreover, automation also helps understand factors like expiration-to-renewal ratio and renegotiation factors—enabling efficient deal renewals with revenue optimization. Contract management software like HyperStart CLM offers automated renewal tracking solutions to ensure you never miss a renewal again.

5. Enables obligation tracking

Contractual obligations like legal compliance, deliverables, payment dates, and business commitments are important parts of the vendor deal. A contract tracking automation solution helps track all these obligations and ensure optimal vendor performance.

Automatic reminders and alerts help you stay updated with upcoming obligations and streamline procurement operations. Moreover, connecting your vendor contract management software with other tools, like finance systems, automates processes like billing and receipt generation.

6. Offers data-driven insights

Contract analytics are useful for monitoring vendor performance and making data-backed decisions for business operations. By analyzing vendor contracts, you can gain insights into your vendors’ performance and ensure contract fulfillment.

Track vendor contract management KPIs is also useful for understanding the performance metrics and making data-driven decisions for procurement operations.

7. Unifies vendor contract storage

A centralized contract management system helps store all vendor contracts in one place. A unified contract repository enables business teams to store, find, and retrieve all vendor contracts in one place.

Contract key terms can be easily searched for. Moreover, central repositories offer features to organize and arrange contracts according to your preferences, making contract storage and retrieval easy.

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These are the benefits of automating vendor contract management. Now, let’s take a look at the top vendor contract management systems that help experience these benefits.

Top 3 vendor contract management software options

There are many contract management tools available in the market. However, if you are looking for the best contract management software, you need to consider factors like features, integrations, ease of use, customizability, and implementation support.

To save you this exercise, we have compressed all this information in the table below:

CriteriaHyperStart CLMSpotDraftJuro
Ease of Use
AI Enablement
Integration
Setup
Customizability
Security
Analytics

HyperStart CLM is a top contract management solution for fast, accurate, and efficient vendor contract management. Whether you want to create contracts for your vendors or ensure all vendor obligations are tracked, this software offers end-to-end functionality for all contractual processes.

Stay On Top of Vendor Contracts

Streamline vendor agreements and automate contractual processes. Give your procurement and legal teams bandwidth for more interesting work.

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Wondering how HyperStart CLM is beneficial for your vendor contract management processes? The coming section sheds light on the key features of HyperStart CLM for vendor agreement management.

HyperStart CLM features for vendor contract management

Built using a well-trained AI model and a record of handling over 1 billion agreements, HyperStart CLM is your reliable solution for handling all vendor contracts in one place. Here are the key features of this solution:

FeatureWhat It Does
Automated DraftingCreate contracts within 2 minutes and elevate vendor contract TAT by 80% with automated drafting, no-code template builders, and clause libraries.
Central Repository
Bulk-import, store, and analyze vendor agreements from multiple sources in a central contract repository. Retrieve vendor contracts within 2 minutes through AI-powered search.
Workflow AutomationBuild no-code contract approval workflows and accelerate CLM processes. Reduce contract admin time by 70% and get to a yes faster.
AI Redlining Deploy AI to review counterparty papers and bulk-analyze prospective vendor contracts to spot opportunities, risks, and liabilities. Auto-flag risky clauses for human review.
AI-Extracted Metadata Automated metadata extraction with 99% accuracy. Combined with automated reminders for key contract dates and milestones, you’ll never miss a renewal again.
Dashboard and AnalyticsTurn your vendor contracts into data-rich dashboards and analyze vendor performance. Make informed decisions on renegotiations and renewals.

Manage All Your Vendor Contracts In One Place

HyperStart CLM—your one-stop solution for creating, reviewing, negotiating, signing, storing, tracking, and finding all vendor agreements. Autopilot vendor contracts with AI.

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These features make HyperStart CLM an excellent platform for managing vendor contracts for your organization. Not just that, HyperStart CLM is great for managing contracts of various teams like sales, HR, finance, and more.

Regardless of which CLM you choose to handle your vendor agreements, there are a few best practices that you can implement to ensure smooth vendor contract management. Let’s take a look at some of them.

5 Best practices for effective vendor contract management

1. Renew deals with vendors through contract renewal

Renewing contracts with existing vendors helps maintain continuous business relations. When vendor contracts expire or are discontinued, organizations must go vendor-hunting again and find suitable suppliers as replacements.

Therefore, by prioritizing vendor contract renewal, you can save time and effort to find new vendors, leverage established supplier trust, and continue procurement operations effortlessly.

2. Conduct due diligence on vendors

Conducting due diligence on vendors helps understand potential risks associated with a vendor. Identifying, assessing, and prioritizing the risks is the key to ensuring minimal disruptions in procurement operations.

By conducting vendor due diligence, you can identify non-suitable vendors, for example, the ones that are not fulfilling the given commitments or are at legal risk. This helps terminate non-performing vendors and safeguard business interests.

3. Track vendors’ performance and obligation fulfillment

Are your contracted vendors fulfilling their commitment? The only way to know this is to track their agreements and cross-verify the information with actual obligation fulfillment. Vendor contract management helps achieve this objective.

By assessing each vendor’s performance against business objectives and legal and regulatory requirements, you can get data on obligation fulfillment. This helps identify bottlenecks in procurement processes and helps keep vendor obligations streamlined.

4. Connect your contract management software with existing systems

Connecting your vendor contract management system with external systems helps maximize automation in vendor management and accelerates procurement efficiency. One such example is connecting your contract software with an accounting management tool and inventory management system.

This way, you can automate processes like invoice generation, payments, order placement, and inventory management through effective contract management.

5. Plan a vendor exit strategy

Monitoring vendor performance often helps businesses find discrepancies between vendor commitments and delivered results. Identifying vendor risk on time and planning contract exit to mitigate risks is important.

Planning a vendor exit strategy helps ensure smooth procurement processes in cases where vendor performance is not at par with your business expectations. This involves laying out a termination clause in the vendor contracts, having replacement vendors, and communicating contract termination terms with the current vendors.

Implement these best practices to avoid vendor contract bottlenecks and easily manage third-party vendors. All you need is a smart software solution that helps you manage contracts with your suppliers.

HyperStart CLM: end-to-end solution for smart vendor contract management

Managing supplier contracts is a major challenge for procurement and legal teams. However, it is important to administer all vendor contracts efficiently to ensure vendor compliance, maintain healthy business relationships, and optimize the procurement process.

HyperStart CLM helps you achieve all these objectives through automated contract management. Built using a reliable and well-trained AI model, HyperStart CLM is a complete suite for managing supplier contracts. Here are the key highlights of HyperStart CLM:

5x faster contract review

2-second contract retrieval

75% less negotiation time

$20 saved per contract

Book a demo with our team today and empower your procurement and legal teams with the right tool to manage your contracts.

Frequently asked questions

Vendor contracts regulate the business relationship between a business and a vendor. These contracts determine the trade of goods and services and help establish mutual grounds for business.
Some of the most common types of vendor contracts are:
  • Service level agreements: An SLA is a contract executed between a service provider and service availer. This contract outlines the expected service standards, performance metrics, responsibilities, and expectations
  • Time and material contract: This type of contract charges the vendors for the time and material they invest while providing their services.
  • Fixed cost contract: Fixed cost contracts are used for well-defined commodities and project scopes, the prices for which are determined during negotiation.
  • Cash reimbursable contract: This type of vendor contract means that in addition to the standard payment, the buyer will reimburse the vendor for resources required to fulfill the contract’s obligations.
  • The vendor contract management process starts when a deal is initiated with a prospective vendor. It includes pre-contracting stages like finding, evaluating, and finalizing vendors.

    Apart from this the standard stages of the contract lifecycle management process like contract creation, review, redlining, negotiation, signing, and execution are also parts of the overall process of managing vendor agreements.

    Yes, it is possible to amend a vendor contract during its term. The only requirement is that the vendor and the buyer agree to such amendments. Usually, contracts are amended post-execution to accommodate new business interests and align procurement processes with vendor requirements.

    If you want to amend your vendor’s contract, you can initiate a contract amendment with your vendor. This will also mean that you have to draft a new agreement, negotiate the deal with the vendor, and ensure acceptance from all stakeholders.

    Yes, it is possible to manage vendor contracts without contract lifecycle management software. This approach is known as manual vendor contract management. However, manual contracting presents challenges like increased contract TAT, decreased procurement efficiency, lack of vendor tracking, and limited contract analytics.

    Therefore, using vendor contract management software like HyperStart CLM and automating vendor contracting processes is a great idea.

    Contract lifecycle management tools offer insights into previous vendor contracts. You can monitor renewals, risks, and liabilities with dashboards and reports.
    Moreover, CLM tools also help understand negotiation contractual trends—enabling businesses to improve their negotiation power and secure better deals.

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