12 Contract Management Best Practices to Follow

Is your organization facing challenges in contract management processes?

Do you find it difficult to manage contract renewals using spreadsheets?

Are tight timelines and the involvement of multiple parties creating inefficiencies?

Precision and accuracy are critical for maximizing the value of your contracts. You need a streamlined process to manage whether it be drafting, reviewing, negotiation, approval, execution, or renewal.

Research from Deloitte states that organizations adopting better contract management best practices help to achieve cost savings from 20 to 25 percent. Adopting these contract management best practices can optimize the workflow and improve compliance.

Let’s discuss all the best practices for contract management that help you establish an effective process for contract administration.

12 Best practices on contract management for your businesses

Here are the contract best practices that help you improve efficiency, reduce risks, and optimize your contract management process.

1. Centralize your contract repository

Managing contracts properly is only possible with centralized contract management through a centralized repository. Contracts undergo multiple stages, from negotiation to signing and approval.

Often contracts get handled by various departments, stored in disparate IT systems, or even kept in physical filing cabinets. These manual processes result in inefficiency and also pose security risks.

Having a centralized contract repository:

Ensures all the involved parties have access to the same contract information.

Enables accurate tracking of amendments and updates for contract integrity.

Maintains an organized, searchable archive of contracts and related documents.

Integrates a control system with filters for quick contract access.

Allows real-time updates on contract statuses for better oversight.

Overall, a centralized contract repository helps improve efficiency and manage contracts.

2. Standardize templates for contract creation

Not having a standardized contract system results in human errors, risks, and a slow contract approval process.

Standardized contract templates streamline the contract initiation process. A template library avoids language inconsistency errors across all contracts.

CLM software solutions like HyperStart help you standardize contract creation with pre-approved templates and a clause library. Our software also allows you to create templates and add custom clauses according to governing laws and business requirements.

3. Customize the CLM solution to fit your specific requirement

Every business has unique processes, compliance requirements, and strategic goals. One-size-fits-all software may not address specific requirements such as unique workflow requirements, industry-specific requirements, or integration with other business software.

Organizations use multiple software such as CRM, ERP, and procurement software, and it can take time to ensure that these systems work well with CLM software.

On the other hand, each organization has a different or unique contract management process that standard CLM solutions cannot support.

Implementing CLM software that offers customization helps adjust functionalities to fit your business processes. This creates a frictionless data flow with a holistic view of contract-related activities.

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4. Assemble a dedicated contract management team

Establishing a dedicated contract management team improves efficiency and consistency for larger organizations. The team helps with complex negotiations, compliance requirements, and ongoing management.

Contracts can be intricate and require a deep understanding to be appropriately managed. Mismanaged contracts can lead to issues such as:

Legal disputes

Financial loss

Reputational damage

So, forming a contract management team allows for more effective contract management on a large scale. This contract administration best practice allows an organization to improve operational efficiency and handle contractual obligations effectively.

5. Implement web-based CLM solutions

Web-based solutions offer accessibility and flexibility essential for today’s businesses. Web-based CLM platforms enable teams to access contracts and related data from anywhere.

Fragmented data across different departments leads to inefficiencies or errors. Additionally, a traditional on-premise contract management solution restricts access to office locations.

To resolve these challenges, web-based CLM software facilitates digital contract management by ensuring that contracts and related data are stored centrally and accessible anywhere and anytime.

6. Establish contract management KPIs

Implementing key performance indicators (KPIs) for contract management helps track performance and identify areas for improvement. For example, measuring the average time to sign a contract, the percentage of contracts renewed versus expired, and the rate of compliance with internal policies and external obligations.

KPIs are a bridge to ensure contracts align with business goals and objectives. Setting up KPIs should be directly linked to critical factors in contract management such as cost savings, faster TAT, and compliance rates.

A modern CLM solution tracks contract performance to identify improvements and provides contract managers with a 360-degree view of the contract’s lifecycle.

7. Enhance contract reporting and analytics

Does your organization need more visibility, the complexity of data interpretation, or contract management risks?

Implementing contract analytics and reporting within your CLM process mitigates risks, drives efficiency, and delivers contract value.

Using the data captured in your CLM solution to generate insightful reports and analytics. These insights include:

Contract expiration reports

Obligation tracking

Spend analysis

Risk assessment

Contract review time

Regular contract reporting and analysis can help you identify bottlenecks, risks, and opportunities to unlock business potential.

CLM solutions offer advanced reporting capabilities, dashboards, and data visualization features that help to gain actionable insights from contract data.

8. Automate the contract management process

When contracts are managed manually, there are chances of errors, inefficiencies, and financial repercussions. Contract automation software helps you enhance contracting efficiency and accuracy, eliminate manual work, free up resources from repetitive tasks, and allocate them to higher-order work.

Within your contract management lifecycle, look for opportunities to automate tasks like contract creation, approval workflows, redlining, negotiations, obligation & renewal tracking, and contract risk analysis.

An AI-based contract management helps automate metadata extraction, redlining, and contract retrieval. This advanced functionality speeds up contract creation & review and ensures precise tracking of key obligations and deadlines.

Recently, Qapita chose HyperStart CLM to switch from manual to automated contract management. The company initially faced challenges like limited bandwidth and high contract volume while relying on a less responsive CLM provider. With HyperStart’s rapid implementation, Qapita streamlined its contract management processes. Here is one of the feedback shared by their company secretary.

“Implementation was very smooth. Using the bulk upload feature, all contracts were integrated into the system within minutes. I was also able to see the AI extracted metadata on the tool immediately, which was impressive.”

View Case Study
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Mayuri Jaltare

Company Secretary, Qapita

9. Optimize your contract negotiation process

The manual redlining process involves excessive back-and-forth in negotiations and delays closures. AI-powered contract redlining replaces multiple email exchanges and calls so stakeholders can collaborate and review contracts 75% faster.

Contract lifecycle management software like HyperStart helps businesses redline, comment, and provide suggestions in real time quickly and faster in a single workspace.

10. Utilize electronic signatures for contracts

Traditionally, organizations relied on wet-ink signatures, which require physical presence and delayed closures. Today’s business environment calls for a more efficient solution.

To resolve these challenges, organizations are adopting electronic signatures. Digital signature solutions like eSign, AdobeSign, and DocuSign allow you to collect legally binding signatures faster. This digital process eliminates the need for paperwork and in-person meetings.

Adopting e-signatures speeds up and digitizes the signing step.

HyperStart CLM, for instance, integrates these electronic signature tools to digitize and automate electronic contract signing. It also offers hand-drawn, Aadhar, and OTP-based signing options. This approach allows businesses to accelerate contract execution and improve productivity while staying compliant.

11. Set up contract approval workflows

One of the CLM best practices is automating approval workflows.

Automating contract management approvals eliminates email communication and automates the follow-up process. No-code workflows with conditional logic, automated reminders, activity tracking, real-time editing, and e-sign integrations are handy solutions that help you agree contracts faster.

12. Establish better collaboration between all parties

Communicating via email can become tedious and overwhelming. When you are handling multiple contracts, chasing approvals, reviews, or signatures becomes especially cumbersome. Different parties involved may interpret messages differently, which leads to misunderstandings.

With a centralized system, scaling contract collaboration becomes simpler. This software solution helps all your teams stay on the same page without frequent context-switching.

Implement best practices to automate contract management

Following effective contract management techniques are important for business success. While implementing standardized processes and automated tracking leads to reduced risks, better compliance, and significant cost savings, failing to follow these practices results in missed deadlines, contract breaches, and financial losses. Therefore, businesses must prioritize good contract management practices to protect their interests.

HyperStart CLM software allows you to create, find, track, and agree contracts 10x faster. Khatabook and LeadSquared are some recognized organizations that use our CLM software to align and automate all contract management processes.
HyperStart CLM helps you with every stage of contract lifecycle management, from drafting to signing to storing and tracking. Here is a list of benefits you get from HyperStart CLM:

2

minute contract creation

2

second contract retrieval

80%

faster contract TAT

Store all your contracts in a single place

Never miss a renewal again


Execute contracts in just 2 clicks

Follow these best practices for contract management

In this blog, we discussed the best practices of contract lifecycle management, such as centralizing contract data, using standardized templates, and automating workflows to streamline contract management. By implementing these best practices, you can minimize risks, improve efficiency, and drive better outcomes from contract agreements. 

HyperStart CLM software automates the entire contract management lifecycle. Get a first-cut review of the SLAs, MSAs, or other contract agreements with 99% accuracy within a few seconds with AI-powered redlining. Additionally, you can integrate HyperStart with Google Drive, Salesforce, and OneDrive. Book a free demo with HyperStart.

Frequently asked questions

Contract management software organizes and streamlines the entire process of creating, negotiating, signing, storing, and tracking contracts. It acts as a central database, making finding and referring to active agreements simple. This software also helps teams collaborate, ensures legal compliance, and provides valuable insights through data analysis.
Here are the consequences of poor contract management.
  • Financial losses due to missed deadlines, penalties, or overpayments
  • Legal disputes and lawsuits from contract breaches or non-compliance
  • Reputational damage to the company
  • Missed opportunities for a contract renewal or additional business
  • Operational inefficiencies and disruptions
  • Difficulties tracking contract status and critical dates
  • Here are the benefits of contract management.
  • Better control and visibility of the contracts
  • Streamlined contract management processes
  • Enhanced compliance with standard clauses
  • Reduced risk of missed obligation/renewals
  • Cost savings from avoiding penalties/revenues
  • Data-driven insights for contract process optimization
  • The legal team's role in contract management is to draft, review, and negotiate contract terms in the interest of the company and other compliance regulations. The procurement team's role is to find quality vendors, negotiate favorable pricing and terms, and procure quickly and safely while maintaining sustainable supplier relationships. With the CLM system, both teams are empowered to fortify business relationships and realize contract value in both numbers and trust.
    Organizations should review and update their contract management processes at least once a year. However, larger organizations have complex obligations that may require more frequent reviews, such as quarterly or bi-annually. Regular reviews help identify inefficiencies and ensure processes align with the company's evolving needs.

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