Docusign CLM Pricing Guide for 2024

Are you planning to implement Docusign CLM in your business infrastructure? Do you want to compare Docusign CLM to other contract management software options on the market? If so, knowing how much this tool costs is one key factor.

This blog offers detailed information on Docusign CLM pricing, reviews, pros, cons, and budget-friendly alternatives. Let’s start.

A brief overview of Docusign CLM

Formerly known as Spring CLM, Docusign CLM is a contract management intelligence solution that helps automate CLM and increase contracting efficiency. Built using artificial intelligence technology, Docusign CLM is a reliable tool for managing all stages of the contract lifecycle.

A 6sense report estimates Docusign CLM’s share in the CLM market at 6.11%, giving it the 5th position in the top CLM platforms. Some of the key features of this platform are:

Auto-populate new agreements

Set conditional rules

Automated contract routing

AI-assisted negotiation

Drag-and-drop contract designer

Now that you know what Docusign CLM is all about, let’s directly jump into its pricing.

Pricing plans offered by Docusign CLM in 2024

Docusign CLM offers custom quotations based on user requirements. You can contact their support team and share your requirements for a unique price. Based on our analysis of Docusign CLM’s Capterra profile, we can estimate that the platform’s cost starts from USD 39 per month per feature. This amount is based on user reviews and experiences.

Like Docusign CLM, HyperStart CLM also offers custom quotations. These quotations are based on factors like the number of modules you require, the number of users, and the number of contracts you want to manage. Here’s a head-to-head feature comparison of HyperStart CLM vs Docusign CLM:

FeaturesHyperStart CLMDocusign CLM
AI-based Metadata Extraction
Automated Dashboard and Reports
Auto-reminders for Renewal Tracking
AI Redlining & Review99% AccurateFair
Self-serve Templates & Workflows
Conditional LogicLimited
Ad Hoc Approvals
Counterparty CollaborationAutomatedManual
Microsoft Word Plug-in
In-browser Review
AI SearchCustomPredefined
Org-wide Access Control
In-flight Analysis

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Reviews of Docusign CLM [With pros and cons]

Here are the pros and cons of Docusign CLM based on our assessment of user reviews on its G2 page. We have also added user reviews to help you understand the platform’s consumer perspective.

Pros of Docusign CLM

Offers extensive functionalities to automate CLM-related tasks, especially reporting and signing.

Docusign CLM has a simple-to-use user interface and offers straightforward, quick implementation.

Organizations can custom-brand contracts and other legal documents using this platform, thus elevating customer experience.

Docusign CLM offers secure and efficient signing options with authentication certifications and bulk-signature functionality.

This platform integrates flawlessly with external tools like Salesforce, Google Workspace, Oracle NetSuite, Microsoft, Slack, Stripe, Zoom, and other business applications.

“Docusign CLM is very easy to use and offers straightforward implementation. The customer support team is very helpful as well. Being a part of a sales organization, I use Docusign CLM almost every week, and no NDA goes unsigned, thanks to this platform. The best part? I can even track opens, closes, etc, through this platform.”

Johnson T., Sr. Account Executive – SMB, Enterprise (> 1000 emp.)

star

Cons of Docusign CLM

Migrating existing contract data from legacy systems to Docusign CLM can be challenging and may require availing support from Docusign CLM’s team.

External stakeholders—those not using Docusign CLM—cannot edit the contract’s attributes. Your team has to revise contracts manually after redlining and negotiation.

Some users report facing glitches with the signatory authentication feature. The platform repeatedly requests authentication from signatories, thus hampering their signing experience.

Some users report facing latency issues with Docusign CLM. The system may take some time to load the contract.

Some users state that Docusign CLM is priced on the higher end and thus may not be a viable option for small and medium-scale businesses.

“Thanks to Docusign CLM, we can now automate our business processes. However, there are a few areas where this platform can improve, like the user interface and the contract loading time. Moreover, the reporting feature could have been better, since currently there is no option to add both OR AND filters.”

Sharan T., Enterprise (> 1000 emp.)

star

Now that you know the price, pros, cons, and user reviews of Docusign CLM, you must be wondering, is Docusign CLM worth its price? Let’s find out.

Is Docusign CLM worth the price?

Before you purchase a subscription to the platform, it is worth asking, “Does Docusign CLM offer optimal returns on investment?” Let’s find out what Docusign CLM’s users say about this in their G2 and Capterra reviews.

“Docusign CLM helps us engage clients and enter into a binding contract before we offer our services. However, the platform’s price is a bit high, which is something we dislike about the product.”

Charles Y.

star

“The software is easy to use for document storage and offers secure cloud storage. However, the licensing cost is a little bit higher than that of other similar platforms.”

Verified Reviewer

star

“Docusign CLM is best-in-class but an expensive option. The total cost is determined by the volume of activity, which can rack up quickly—making it an expensive CLM option in comparison to other platforms.”

Tim R.

star

“Docusign CLM is worth the price! I appreciate the program’s simplicity and ease of use.”

Kelly S.

star

“Docusign CLM has become a very capable, affordable, and easy-to-use system. It easily adapts to dynamic business environments and supports nuanced processes.”

Steven T.

star

As per Capterra, Docusign CLM users rate the platform’s value for money at 4.3 out of 5. Most Capterra reviews conclude that Docusign CLM does not offer value for money. Thus, while Docusign CLM offers exceptional functionalities, its price may not be justified compared to the features it offers startups and mid-scale organizations.

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Switch to HyperStart CLM—the most affordable alternative to Docusign CLM. Manage contracts with similar effortlessness at a much lower price.

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This information should help you decide whether Docusign CLM is worth its price. Moreover, there are many affordable alternatives offering better pricing plans than Docusign CLM. The next section discusses these alternatives.

3 most economical alternatives to Docusign CLM

Regarding affordability, the best alternatives to Docusign CLM are HyperStart CLM, Agiloft, and Icertis. Here’s a table comparing these options:


Factors

HyperStart CLM

Agiloft

Icertis

Pricing

Custom Pricing

Custom Pricing

Custom Pricing

Free Trial Period

14 Days

Indefinite

Ease of Use

Customer Support

Features

Value for Money

Implementation Time

Know More

Know More

Know More

You can choose any of these alternative platforms, and be assured that you will get the best price for similar features to Docusign CLM. Out of all these Docusign alternatives, HyperStart CLM is the most reliable, cost-efficient, and intelligent platform for start-to-end contract management.

Save 80% on contract admin time with HyperStart CLM

Docusign CLM offers some of the most affordable pricing plans in the CLM software market. However, this tool might not be the best choice in all instances. Docusign CLM’s pricing plans, while being affordable, may not serve value for money.

If this is the case with you as well, choose HyperStart CLM. HyperStart CLM helps create, agree, and find contracts 80% faster. Here’s how HyperStart compares to Docusign CLM.

AspectsHyperStart CLMDocusign CLM

Pricing

$

$$$

Implementation Time

1 Week

6-12 Months

Free Trial

14 Days

30 days

Self Sign Up

Yes

Yes

Support

Proactive and Prompt

Unresponsive

Still not convinced? Book a free demo for HyperStart CLM today and get started with effective, affordable contract management.

Frequently asked questions

Yes, Docusign CLM is suitable for managing contracts for small businesses. The starter-friendly features and affordable pricing models make this platform popular for small business owners to handle their agreements.
As per G2, the top industries using Docusign CLM are IT and services, computer software, pharmaceuticals, legal services, financial services, insurance, and telecommunications. However, industry organizations can leverage Docusign CLM for its contract lifecycle management functionalities.
Yes, Docusign CLM offers a 30-day cost-free trial. You can take advantage of this trial before you purchase a plan. Doing so helps you understand whether or not the platform is suitable for your business’s use cases.
HyperStart CLM is the most budget-friendly alternative to Docusign CLM. With HyperStart CLM, you can lower your contracting expenses by 95% and save up to $20 per contract. Other popular and budget-friendly alternatives to Docusign CLM are Icertis, Agiloft, and Evisort.
While evaluating Docusign CLM pricing plans, you must consider factors like:
  • Hidden costs
  • Implementation time and cost
  • Implementation support
  • Value for money and ROI
  • Features covered
  • If you cancel your Docusign CLM subscription as per the platform’s Terms and Conditions within 30 days of purchase, you can request a refund. However, you must discuss this with Docusign CLM’s support team to ensure you are eligible for a refund.

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