95 %

Lower contracting expenses

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Never miss a renewal again

3 hours

Saved per complex contract

DocuSign is not for everyone

Multiple acquisitions have upstaged DocuSign's capabilities. But it turns out that
the company that brought the world's #1 e-signature can still improve on:

High implementation time

High implementation time

Setting up the repository and workflows is complex. It takes several months to get started especially with legacy contracts.

Clunky UI

Clunky UI

The template, workflow, review and dashboard UI are not intuitive for legal users. They are buggy and create friction at every contracting step.

Expensive for scaling teams

Expensive for scaling teams

With DocuSign, you will always pay more. The costs of implementation and product modules are higher, making it inaccessible to scaling teams.

Inadequate customer support

Inadequate customer support

The support team tends to prioritize enterprise customers and fails to meet the expectations of small-mid-market teams.

Why HyperStart over Competitor

Despite the acquisitions, DocuSign accidently
created friction at every contracting step.

Damian R.

Damian R.

Mid-Market (51-1000 emp.)

Despite the acquisitions, DocuSign accidently<br>created friction at every contracting step.

"Poor quality product and misleading customer support"

Overall, the product is slow, unresponsive and difficult to use. Most importantly, we were promised certain features in our contract, which were ultimately not delivered, and customer service simply does not care.

Eric H.

Eric H.

Mid-Market (51-1000 emp.)

Despite the acquisitions, DocuSign accidently<br>created friction at every contracting step.

"Sold a solution that is more of a problem"

This thing is so buggy!! It seems like every other day I'm finding a new bug, or a capability that doesn't work as expected - and their support / customer success function SUCKS! Their sales team has basically ghosted us since the point of sale, and seems to have very little interest in ensuring we are gaining value from the tool.

Verified User in Healthcare

Verified User in Healthcare

Mid-Market (51-1000 emp.)

Despite the acquisitions, DocuSign accidently<br>created friction at every contracting step.

"Implementation nightmare"

The implemetation partner that we were required to work with was a nightmare. It took a year longer than promised to "launch" and then when it was done it still didn't work. We were told that we could do approvals through the system, but it was so clunky that it didn't work well.

Verified User in Government Relations

Verified User in Government Relations

Enterprise(> 1000 emp.)

Despite the acquisitions, DocuSign accidently<br>created friction at every contracting step.

"Unlikely to Recommend"

The interface is dated and inconsistent. You need an advanced degree to attempt workflow creation or modification and only a developer has a chance of succeeding…Search is painful… multiple results in similarly named folders appear identical in search results. Overall, the system needs the help of a serious overhaul from a user experience perspective.

Verified User in Computer Software

Verified User in Computer Software

Mid-Market (51-1000 emp.)

Despite the acquisitions, DocuSign accidently<br>created friction at every contracting step.

"Disastrous..."

This has been an absolute and utter disappointment to implement. The tool was purchased over a year ago and we still have nothing to show for it. A complete waste of the company's money to be quite truthful as there have been several, continuous issues experienced with the tool operating as it was intended.

Verified User in Computer Software

Verified User in Computer Software

Mid-Market (51-1000 emp.)

Despite the acquisitions, DocuSign accidently<br>created friction at every contracting step.

"SpringCM review"

The admin user interface is not easy to use at all. I find myself struggling to figure out how to do simple admin things and where to find them within the menu. Also dislike that we don't have the ability to do a lot of the customizations of our process, i.e. the advanced workflows.

Why HyperStart is the
perfect DocuSign alternative

Empowering you to do the strategic work you love. Affordably and from the get-go.

No-code workflows

Automate standard templates with unlimited conditionality for high-volume contracts and low-critical contracts.

Set up no-code workflows for ad-hoc or sequential approvals with timely email reminder notifications.

Quick set-up

Implement repository in 7 days, not months or years. Easy to set up and deploy without the time, money, or data.

Realize ROI 75% faster. Suitable for scaling teams with dynamic workflows not set in stone.

Affordable & Accessible

Save money on consultant fees for set-up and support.

Solve business problems at a fractional cost as you scale

Does Docusign have
everything you need?

A side-by-side comparison with everything you need
to make the right decision.

vs
HyperStart best CLM tool

Pricing

$

$$$

Implementation Time

1 week

6 - 12 months

Free trial

30 days

30 days

Self sign up

Yes

Yes

Support

Proactive & prompt

Prioritizes enterprise clients,
fails to deliver to SMBs

Switch to HyperStart effortlessly

The DocuSign alternative that takes your success personally.

HyperStart CLM solutions

Exactly how HyperStart
stacks up to DocuSign

How HyperStart solutions make issues with DocuSign irrelevant.

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Client Logo

Central repository

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Competitor Image

Automated dashboard & reports

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Competitor Image

Contract retrieval

2-second retrieval

Difficult to retrieve
executed contracts

Native eSign

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Competitor Image

eSign integrations

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Competitor Image

Templates

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Competitor Image

Limited

In-take forms

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Competitor Image

Custom workflows

Unlimited

Limited

Version control

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Competitor Image

Unintuitive

MS Word plug-in

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Competitor Image

Not real-time, needs
downloads & uploads

Bulk actions

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Competitor Image

#1 DocuSign Alternative

What are you waiting for?

HyperStart goes the extra-mile in implementation, support, experience, and affordability.

Book a Demo
FAQ

Frequently asked questions.

What you need to know about HyperStart CLM.

Category: Compare
Yes, you can sign up for 30 days free and preview the platform end-to-end before deciding.
Category: Compare
HyperStart connects with all popular CRMs (Salesforce), cloud storage (G-Drive, OneDrive) email (Gmail, Zoho Mail), eSignature platforms (DocuSign, Adobe Sign), and more.
Category: Compare
Yes, the HyperStart team is committed to delivering superior value. We set up the solution at a record speed of 3 days and offer ongoing support to ensure you realize value 75% faster.
Category: Compare
HyperStart is purpose-built for scaling teams that adapt to your industry, governing laws, and unique business needs.
Category: Compare
An AI-first CLM solution, HyperStart stands out for its 3-day implementation time and AI expertise with 99% accuracy and affordability.
FAQ